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One of the key issues in evaluating the products and services offered by all types of company depends on the learning philosophy they bring to the product design. Another hinges on the ability of the systems and services to evolve with developments in the e-Learning marketplace. More will be said on this in question 13 which addresses the general differences between first and second generation e-Learning systems.
Many existing product and service offerings are based on first generation thinking and may lock users into first generation learning and content delivery. Be particularly careful in examining and selecting portal services as your primary e-Learning platform. Make sure that they are equipped to deliver the flexibility required by second and third generation e-Learning systems. Otherwise you'll find that by "locking in" to their services you will be "locking yourself out" from many important developments.
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