In choosing a content supplier it is important to consider the breadth and quality of the instructional materials provided.

Many companies have excellent courses in technical skills training, especially in the computer field - for example, "How to Use Microsoft PowerPoint." However, high quality e-Learning based instruction on general management and soft skill development is much harder to find. Though many companies claim to be providing broad coverage, actual offerings on the "soft" as opposed to the "technical" side are scarce. The choice often boils down to the offerings of "high priced" course providers with general programs for management development, or purchase of discrete courses on special topics such as Marketing or Negotiation Skills from companies specializing in these domains.

Also, it is important to consider whether content provision will lock you into linear course-based learning patterns as opposed to education that can provide a key element of job-based performance support on a just in time, just enough basis. Remember, if new e-learners get a bad e-Learning experience they may be put off the process for a long time.